Columbus Deserves a Special Touch
We've built something different on West Broad Street. A retail experience that values quality over quantity, service over speed, and community over convenience.
More Than a Store — A Columbus Institution
Special Touch Flores started with a simple belief: that retail should feel personal. When we opened our doors on West Broad Street, we knew Columbus was ready for a shop that actually cares about who walks through them.
Ten years later, that belief hasn't changed. We're still hand-selecting every item, still learning our customers' names, and still showing up every day with the same energy we had on opening day.
Personal Service
Real people, real relationships
Curated Selection
Quality items, carefully chosen
Community First
Proudly serving Columbus since 2016
The Collection
Every item in our store is selected with intention. We don't believe in clutter — only pieces that bring real value to your life.
Curated Goods
Hand-picked selections that meet our standards for quality and design. Nothing on our shelves without a reason.
Personal Shopping
Need help finding the right thing? Our team takes the time to understand what you're looking for.
Gift Services
From birthday presents to corporate gifts, we help you find something meaningful.
The Special Touch Difference
In a world of big-box stores and impersonal online shopping, we've built something that actually works: a place where you're known, not tracked.
We Listen First
Before we recommend anything, we want to understand what you actually need — not what's on sale.
Quality Without the Markup
We source directly and keep our overhead low so you get better products at fair prices.
Columbus-Grown Values
We're not a franchise. We're your neighbors. Your satisfaction matters to us personally.
Always Here for You
Questions after your visit? We answer. Issues to resolve? We handle them. That's the promise.
Customer Retention Rate
Come Say Hello
We'd love to meet you. Stop by our store on West Broad Street, give us a call, or send us a message — we're always happy to help.
Store Hours
Send Us a Message
Have a question or just want to say hi? Drop us a line.
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